Effective Staff Management
Webinar: Conducting an Organizational Assessment


If your agency is struggling with outcomes, productivity, or adherence to policies, then this session is for you. This webinar will walk you through the process of taking a look at what your agency needs to move forward.

This webinar will open up the realities of the strengths and weaknesses that your agency may have, and will assist in evaluating staff performance and processes. Most importantly, this webinar will assist in identifying whether you have the right people in the right positions.

By specifically defining the gaps that exist in the agency and any SILOS that need to be dismantled, agencies can begin to the bridge the gaps and unite the staff to move the agency into a positive and progressive future.

Target audience: Managers, supervisors, or administrators of home health, hospice, or home care aid organizations.


  • Learn how to conduct a gap analysis and to identify strengths and weaknesses within your agency
  • Discuss how to effectively document the pros and cons of your current staff
  • Identify workplaces "silos" and their impact on your agency
  • Gain insight on how to establish accountability among your staff members


Melinda Gaboury, COS-C

CEO, Healthcare Provider Solutions, Inc.

Founder & CEO of Healthcare Provider Solutions, Inc. Melinda Gaboury and Mark Cannon founded the company in April 2001 to provide financial, reimbursement, clinical and cost reporting services to home health agencies and hospice.

Prior to the inception of Medicare PPS Gaboury began researching, auditing and review processes with OASIS, ICD-9 Coding and clinical documentation. She has developed and taught clinician and billing Medicare PPS Training Workshops in a variety of venues. Gaboury’s priority remains bridging the gap between clinical and financial issues in home health agencies.

Gaboury has been a speaker for several state home care associations. In addition to her speaking engagements and consulting, she is author of Home Health Pocket Guide to OASIS-C.


Provider approved by the California Board of Registered Nursing (Provider #CEP2463) for one (1) contact hour of continuing education. You must be present for the entire webinar to earn Continuing Education Units.

At the completion of the webinar, you will be directed to complete an online evaluation form, which is required in order to obtain a certificate of completion. Please allow 1-2 weeks for your certificate to arrive via mail.


Webinar login instructions and handouts will be emailed to registered attendees the day before and the day of the webinar.

PLEASE NOTE: Registration fees are per person for a single log-in. Each attendee must have their own individual login credentials.


No cancellations or refunds will be issued once user login information has been sent. Unfortunately, due to the online format of this program we are unable to offer exceptions to this policy. It is recommended that each registrant review the course content prior to submitting payment to ensure the content meets individual educational needs.