Webinar Bootcamp Series:
Audits & Documentation

Hospice & Home Health Tracks


The Centers for Medicare & Medicaid Services (CMS) has announced that as of October 1, 2017, the "Targeted Probe and Educate" model will be implemented for all medical review. This could mean 20-40 ADRs at one time. And, we still have the Comprehensive Error Rate Testing program (CERT), Zone Program Integrity Contractors (ZPICs) and, even "our own" specialty Recovery Audit Contractor (RACs) for home health and hospice providers.

Join us for a two-part Webinar Bootcamp on the audits your agency may incur. We will explore these different types of audits, how to decrease your risk for audits, and how to ensure you have the right documentation to win your case - and support your payment.


PART 1 (applies to both home health and hospice tracks)
  • Identify the CMS entities that may request your documentation

  • Describe the different types of audits that are occurring currently in home health and hospice

  • Define processes to ensure your agency is reducing their risk for audit

Part 2 (applies to both home health and hospice tracks)
  • Utilize tools provided to create a process to gather all needed documentation

  • Describe the specific reviewer guidelines, and learn how the review process works

  • Define the technical components needed to ensure payment



Annette Lee, RN, MS, COS-C, Cahaba GBA, and CGS

Provider Insights, Inc.

Ms. Lee has over 20 years of experience in home health and hospice arena. Most recently she has provided education at the Regional Home Health and Hospice Intermediary (RHHI) level and for OASIS Answers. She is an expert in, and speaks nationally on, Medicare regulatory requirements and documentation.

Annette has a wide array of experience that makes her accessible and a valuable resource to providers. An RN since 1990, she continued her education to obtain her Masterís in Health Care Administration. Her career has had an emphasis in community health care, with positions ranging from a community case manager to the Provider Outreach and Education Coordinator at an RHHI.

These experiences have made Annette an expert in both the clinical and quality medical review sides of coverage for home health and hospice, and of governmental forms and requirements such as the OASIS, ABN/HHCCN and the Hospice and Home Health LCDs. As the Education Coordinator, she identified trends and problem areas for the home health and hospice community, as well as with individual providers. She teamed with providers to develop and implement a plan to assist in correcting these issues.

She is a sought-after speaker and has presented at regional CMS meetings, NAHC and NHPCO as well as many state association meetings.


Provider approved by the California Board of Registered Nursing (Provider # CEP2463) for up to three (3.0) contact hours of continuing education. You must be present for the entirety of Part 1 and Part 2 of the webinar series to earn continuing education credit.

At the completion of each webinar, you will be directed to complete an online evaluation form, which is required in order to obtain a certificate of completion. Please allow 1-2 weeks for your certificate to arrive via mail. Partial certificates of completion will not be issued, and will not be awarded to participants who login to only one part of the two-part series.


Cancellations are subject to a 20% handling fee. No cancellations or refunds will be issued once user login information has been sent. Unfortunately, due to the online format of this program we are unable to offer exceptions to this policy. If you are unable to attend, substitutions are allowed. Refunds will not be made for "no-shows." Should CAHSAH cancel the program, a full refund will be issued.