CoP Final Updates
and CoP Refresher Webinars

Home Health


Your Medicare Certified home health agency is expected to be in compliance with the new CoPs effective January 18, 2018. There are no more delays, no grace period. You are expected to have implemented action plans to be in compliance with Emergency Preparedness, Patient Rights, Skilled Professional Services, Quality Assessment and Performance Improvement, Care Planning and Coordination of Care and other Conditions with multiple revised standards. This Webinar has been totally re-vamped and is based on the newly published Final Interpretive Guidelines published by CMS as well as the instructors' extensive survey experience and knowledge of previously published guidance to surveyors.

The interpretative guidelines support the revised CoPs. The final guidelines, released in August 2018, provide additional guides that an agency must be aware of to mitigate survey deficiencies.  This presentation will highlight details within the guidance interpretations that you may have overlooked. Each state has licensure regulations; we will be reminding you of the California regulations that still must be in compliance.  Attendees will become familiar with current survey trends of survey and be able to identify areas you may have overlooked during the implementation of the CoPs.  In preparing for this webinar, you will want to have read the interpretive guidelines and bring your QAPI priorities with you. You may discover you have a few more clinical and supervisory areas to develop. 

Through their consulting firm of S & S Consulting, Sharon Fredrichs and Stephanie Phillips have assisted many home health agencies to achieve CoP compliance over the past fifteen years. In this webinar, they will focus on actions to take to ensure your home health agency meets expected regulations. To that end, it is assumed that attendees will read the New CoPs and Interpretive Guidelines prior to this workshop to allow for increased discussion and sharing regarding implementation measures. 

Webinar attendance is recommended for home health agency staff responsible for compliance, performance improvement, infection management, orientation, direct clinical supervision, administration and ownership/Governing Body. The information covered is applicable to Medicare certified home health agencies.

Program Topics:
  • Cite 2 action items to take to achieve compliance with the QAPI CoP
  • Note three components of the Patient Rights CoP
  • Identify two measures that will improve compliance with Care Planning and Coordination of Care


Stephanie Phillips, RN, BSN, MBA

Stephanie has been an RN since 1978. She received her MBA from San Diego State University in 2011. For the past 20 years, she has worked in home healthcare, holding positions including Clinical Director, General Manager, Vice President of Business Development, and Area Vice President of Operations. She has worked in both large and small proprietary and non-profit organizations, and as a legal nurse consult. Stephanie is an active member of both local and state home care organizations, including the San Diego Regional Home Care Council, where she has held the positions of Chair of the Council and Co-chair of the Medicare Section. She is an active member of the California Association of Health Services at Home, having served on the Membership Committee and the Political Action Committee. She also teaches home care quality in the Nursing Program at Point Loma Nazarene University. Stephanie has successfully completed licensure and certification surveys with various state agencies, Joint Commission, Accreditation Commission for Health Care, and Community Health Accreditation Partner. She has developed: initial and ongoing strategic plans, start-up and annual budgets, quality control programs, educational programs, orientation programs, and clinical programs. She has extensive experience in operations, regulatory compliance, business development, and education. Her belief that home care provides the highest quality and most cost-effective care is evident in her consulting work.

Sharon Fredrichs, RN, BSN, PHN, CPHQ

Over thirty years of home health administrative, managerial, and quality assurance experience. Sharon Fredrichs has dedicated her career to providing high quality patient care. As a goal directed, visionary leader with operational, communication and human relations skills, she offers a comprehensive understanding and application of home health regulations, evidence based clinical standards, and development of managed care programs in home health. Extensive survey preparation with DPHS, Accreditation Commission for Health Care and Joint Commission survey preparation with home health, hospice, and private duty. Survey recovery includes, plans of actions, education of inter-disciplinary teams, inter-departments, and ongoing plans and development to sustain improvement. Intense commitment mentoring managers and clinicians to achieve competence and confidence with licensure and eternal survey readiness.


Provider approved by the California Board of Registered Nursing (Provider #CEP2463) for two (2) contact hours of continuing education. You must be present for the entire webinar to earn Continuing Education Units.

At the completion of the webinar, you will be directed to complete an online evaluation form, which is required in order to obtain a certificate of completion. Please allow 1-2 weeks for your certificate to arrive via mail.


Cancellations are subject to a 20% handling fee. No cancellations or refunds will be issued once user login information has been sent. Unfortunately, due to the online format of this program we are unable to offer exceptions to this policy. If you are unable to attend, substitutions are allowed. Refunds will not be made for "no-shows." Should CAHSAH cancel the program, a full refund will be issued.