Home Care Administrator Certificate Program


The goal of the Home Care Administrator Certificate Program (HCACP®) On-Demand is to provide a supportive learning environment for administrators and senior managers. The HCACP® will strengthen your competencies to position your organization for success and help you integrate the complexities of quality, compliance, financial management, and strategic performance. This program is designed to accommodate all sections of home care, from private pay to large home care agencies. There are two modules to choose from; Private Duty or Medicare Certified. Each participant will receive a comprehensive manual that is a must-have resource for years to come.


  • Identify key health care trends that will influence positioning strategies of your home care organization

  • Integrate data management and analysis methods onto your performance improvement program

  • Implement key financial management strategies to prepare and interpret financial documents and to understand the impact of current changes in health care

  • Learn how to analyze case mix and ways to improve your agencies clinical and financial performance

  • Understand leadership responsibilities in promoting a quality driven organization

  • Integrate corporate compliance issues with clinical, financial and legal integrity of the organization


Part One Overview:
Faced with emerging health care issues and demographic changes, home care administrators must be poised to re-evaluate their strategic position. In doing so, home care administrators must lead quality driven organizations using innovative approaches and understanding opportunities for growth and development. This module will provide administrators with insights into trends in health care, building strong leadership, effective ways to manage and use data, and performance management strategies to achieve growth as the market shifts. This information will assist administrators in understanding market changes and how to implement strategies to position your organization for success in the years ahead.

Part Two Overview:
Having the best strategic position and well-managed financial operation can be accomplished in today’s health care environment only if legal and compliance management are well integrated into organizational performance. And, performance goals can only be met with good execution strategies. They key elements of legal and corporate compliance will assist administrators to further align strategic, financial and performance improvement issues. Administrators will gain knowledge to help integrate corporate compliance management with the clinical, financial and legal integrity of the organization.

Part Three Overview:
Now, more then ever, administrators must be able to integrate financial and clinical operations. Administrators must be grounded in the basics of financial management, accountable for financial performance and skilled in risk management of financial operations. At the same time, clinical operations managers must understand the impact of clinical decisions on the organization’s financial performance and begin now to prepare for changes in reimbursement. This module will provide a framework for understanding, interpreting and integrating financial and clinical performance of the organization. The presenters will focus on the essentials of financial management and approaches to improve agency performance, particular relationships between financial and clinical operations. Administrators will be on the cutting edge of financial and clinical utilization management strategies in light of pending reimbursement changes.


  • Managers
  • Senior Administrators
  • DON’s
  • DOO’s
  • DPCS
  • CEO’s
  • COO’s
  • CFO’s
  • Director of Training
  • Directors of Operation Management
  • Director of Business Development
  • Director of Social Services
  • Human Resources
  • Office Managers
  • Director Of Clinical Services
  • Upper Level Management


    Jeannee Parker Martin
    Chief Executive Officer
    The Corridor Group
    San Francisco, CA

    Jeannee Parker Martin, Chief Executive Officer of The Corridor Group Holdings, LLC and its subsidiaries, is a leader in the strategic development of innovative healthcare programs. Active in health service planning, development and delivery of care for 30 years, Jeannee has assisted organizations around the world - spanning the U.S., Central and South America, Thailand, and Turkey. Jeannee was the first home care and hospice expert to consult with the WHO Global Programme on AIDS, and for the U.S. Department of State in South Africa. Jeannee has advised some of the largest U.S.-based publicly-traded companies and non-profit healthcare organizations by providing them with effective and innovative strategies for growth and development, mergers and acquisitions, operations and finance, cost containment and improvements in patient care delivery. Jeannee is sought out by boards and executive teams for her leadership and understanding of strategic, operational and financial matters.

    At the Visiting Nurses and Hospice of San Francisco, Jeannee developed and expanded home health and hospice programs to meet changing community and health care reimbursement needs. She established and implemented the nation’s first AIDS home care and hospice program, and the nation's first residential facility for persons with AIDS and other terminal illnesses. She leveraged this experience into policy advocacy over three decades providing expert testimony to the California State Senate on issues related to care of the elderly, the Presidential Commission on the HIV Epidemic to help guide federal funding decisions, the Centers for Medicaid and Medicare Services on care delivery models for persons with AIDS, and others. Jeannee’s efforts have influenced changes in patterns of care delivery, reimbursement and regulations at the local, state and national levels.

    Jeannee received her Master’s in Public Health from Yale University School of Medicine and her Bachelor of Science in Nursing from Georgetown University. Jeannee has received numerous awards at the local, state and national level including induction into the National Association for Home Care & Hospice, Hall of Fame 2012, the Georgetown University School of Nursing Alumna Award, and the California Lillian O’Brien Award. She served on the Georgetown University Leadership in Nursing Think Tank, and the University of California School of Nursing Home Care Advisory Council. She serves as Associate Clinical Professor in the Department of Community Health Systems, UCSF School of Nursing. Jeannee has served on 13 governance boards, serving as officer and chairs of key committees, including governance, finance, development, CEO search and strategic planning. Jeannee writes and speaks nationally and internationally on issues affecting the delivery of home health, hospice and palliative care.

    Christine Lang
    Senior Director of Product Strategy
    OCS/Outcome Concept Systems, Inc.
    Seattle, WA

    Christine Lang is a Senior Director of Product Strategy at National Research Corporation, the largest patient satisfaction surveying firm and the leading provider of information about the home care industry. Ms. Lang currently leads product design and healthcare analytics for the company’s home health, hospice, and long term care business lines.

    Ms. Lang’s more than 15 years’ tenure in post-acute data analysis has involved multiple roles, including client services, data consulting, product development, and business strategy. Her two biggest passions in her work are 1) helping providers improve their organizational performance through the use of information; and 2) using data to advocate for the value and importance of post-acute providers. She achieves both through frequent publishing and speaking at conferences.

    Ms. Lang holds an undergraduate degree in Political Science and Mathematics and a Masters of Business Administration from the University of Washington

    Amber J. Popek, CPA
    Senior Manager
    BKD, LLP
    Springfield, MO

    Amber is a member of BKD National Health Care Group and provides an array of audit and consulting services to home care, hospice, long-term care and other health care clients.

    Her experience includes serving as an in-charge on health care related audits, review and compilation engagements, as well as providing other consulting services. She also is involved in training and recruiting new audit staff.

    Amber is a member of the American Institute of CPAs and Missouri Society of Certified Public Accountants.

    She is a member of the Springfield Area Chamber of Commerce’s young professionals group, The Network, and volunteers for the Springfield Public Schools Lunch Mentor Program. She also is a member of the Home Care & Hospice Financial Managers Association (HHFMA). From April 2013 to April 2014, Amber served as a member of the Board of Commissioners for the Public Housing Authority for the City of Springfield, Missouri.

    Amber is a 2005 magna cum laude graduate of Missouri State University, Springfield, with a B.S. degree in accounting, and a 2006 graduate, with an M.Acc. degree.

    Kim Corral
    The Corridor Group
    San Francisco, CA

    Ms. Corral is strategically aligned with home health agencies’ ability to succeed and thrive in today’s environment. An RN for 27 years, Kim’s focus with operational efficiencies and oversight provides keys to maintaining the balance of regulatory compliance while meeting organizational goals.

    Kim has worked with home health agencies of all sizes—from the small, privately owned agency to large national corporations. She has held positions at the Regional and National levels such as Regional Clinical Manager and the National Director of Education. This varied background has afforded her with the experience to not only evaluate the clinical and operational status of an organization but to develop and implement strategies for success.

    Her love for education inspired her to pursue her Master’s in Education Management in 2000. Her areas of expertise in working with home health agencies include: educational design and development, competency-based orientation programs, medical record review for regulatory compliance and appropriate payment, operational review for efficiencies, utilization and Medicare compliance, infusion and pediatric services in the home setting. She is a frequent presenter on such topics as OASIS-C, Effective Care Planning and ICD-9 Coding.

    David Matyas, Esq.
    Epstein Becker Green
    Washington, DC

    DAVID E. MATYAS is a Member of the Firm in the Health Care and Life Sciences practice, in the firm's Washington, DC, office, where he serves as the Managing Shareholder for the office. He practices in the firm's Health Care Fraud Practice Group, which focuses on federal and state fraud issues such as anti-kickback, self-referral, false claims and regulatory compliance. Mr. Matyas also practices in the firm's Government and Commercial Reimbursement Practice Group, which concentrates on legal and regulatory matters arising under Medicare, Medicaid, and other third-party payment programs.

    Mr. Matyas represents an array of health care providers including hospitals and health systems, pharmaceutical and medical device manufacturers, academic medical centers, retail and specialty pharmacies, ambulatory surgery centers, home health agencies, and physician organizations. He also advises investors and other financial institutions that invest in or support the health care industry.

    In 2012, Mr. Matyas joined the Board of Directors for the Community Health Accreditation Program (CHAP), a non-profit accrediting body for more than 5,000 community-based health care organizations worldwide (home health, hospice, home medical equipment). From 2005 to 2008, by appointment of the Secretary of the Department of Health & Human Services, Mr. Matyas served on the Advisory Committee on Blood Safety & Availability, which provides advice on broad public health, ethical and legal issues related to the nation's supply of blood and blood products. From 2002 to 2008, Mr. Matyas served as a member of the Board of Directors for the American Health Lawyers Association.

    Mr. Matyas was elected to the BTI Client Service All-Star Team in 2012 and 2013 for his "extraordinary client service" and "willingness to go above and beyond expectations." The BTI survey identifies and ranks an exclusive list of attorneys—identified solely through client feedback from in-house counsel at Fortune 1000 companies. In addition, Mr. Matyas achieved the "Client Service MVP" ranking from BTI in 2013, which honors attorneys for delivering superior client service year after year. Mr. Matyas has also been listed in Chambers USA: America's Leading Lawyers for Business (2007 to 2013), The Best Lawyers in America (2011 to 2013), and in Washington, D.C. Super Lawyers (2007 to 2013). In 2005 and in 2010, Mr. Matyas was selected by the editors of Nightingale's Healthcare News as one of the "Outstanding Fraud & Compliance Lawyers."

    Mr. Matyas is a frequent speaker and author on the subjects of health care fraud, corporate compliance programs, the Stark Law, mergers and acquisitions in the health care industry, and other health-related topics. He is a coauthor of Legal Issues in Health Care Fraud and Abuse: Navigating the Uncertainties, 4th ed., published by the American Health Lawyers Association in June 2012.


    The program was developed using audio and screen capture technology, giving you the ability to listen to the presentation while viewing the power point slides, as pictured below for example:


    Submission of the signed course syllabus is required prior to the start of your online access. Once CAHSAH has received your signed agreement an email confirmation will be sent containing access instructions (i.e., username, password, and link). If you do not receive a confirmation email within 48 hours of submitting your singed course syllabus, please contact the CAHSAH registrar at 916-641-5795 ext. 113 or registrar@cahsah.org.

    Program materials will be shipped to the address provided during registration. The course can be accessed 24 hours a day, seven days a week from any device that has internet connection.


    You have a total of THREE (3) months to view this program. This program is designed to be completed within the designated subscription length. However, we understand that circumstances arise that may prevent timely completion. If additional time is required to complete your program, extensions can be purchased in two week increments for $100 each. Extensions must be requested in writing to the CAHSAH registrar prior to your original program expiration date. There cannot be any lapse in enrollment between original subscription and extensions. No exceptions will be made to this policy.