Shipping & Delivery

How long will it take to get the order? Once you have placed your order, it will take 5-7 business days to receive your order. If your order contains multiple resources and an item is out of stock, you will receive all other orders within 5-7 business days. The backorder will be sent to you as soon as it is restocked (typically 7-10 business days). CAHSAH will notify you if there are additional delays.

How are items shipped? We use FedEx Express to ship all orders. It is not possible to specify a preferred carrier other than FedEx when placing your order. When you need your order to be filled and shipped overnight, you must place your order over the phone (916) 262-6800. You will also be responsible for the overnight shipping charges.

Problems with Your Shipment

Expedited Shipping refunds
If you paid for expedited shipping and did not receive your package on time, please contact CAHSAH at (916) 262-6800.

Incorrect or damaged items
If you received the wrong product or it was damaged during shipping, please contact CAHSAH at (916) 262-6800.